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Posts Tagged ‘Needs’

7 steps to transform our labels

The labels we attach to ourselves and to others have a nasty habit of getting in the way of seeing the human being lurking underneath. The purpose of labelling is to create some order or structure and help us identify things quickly and easily.

This doesn’t work too well with people.

Trying to create something static and fixed out of a creature who, by nature, is complex and ever changing is fruitless. Unless we are clear what lies beneath the label. Try this exercise to have a deeper look at how this labelling may be influencing your life. It’s designed to look at labels you (or others) attach to yourself although you could easily adapt it to look at labels you attach to other people.

The exercise takes about 10 minutes and you can do it as many times as you want with different labels. As you follow each step notice and listen to whatever reactions come up for you.

1  Create a list of labels

List all the labels attached to you. They can be words you use yourself or ones that others put on you. They usually start with “I am a ….”. Try to exclude judgements (beautiful, sexy, bad, lazy etc.) as they’re a bit more difficult to work with (I’ll maybe cover them in a future post).

[for example ... I am English, a father, son, man, trainer, scorpio, brother, friend ... etc.]

2   Choose the ones to examine deeper

As you look at the list notice any that trigger a reaction in you (maybe a contraction or heaviness? or perhaps a smile or lightness?). Negative reactions indicate that this area is holding you back in some way – a burden you carry around. Positive reactions indicate a source of joy and meaning for you – a resource that nurtures you.

Choose one label to work with further – I suggest the label that feels heaviest. You can always come back and look at the others later.

[for example ... I choose to work with 'Son' which I notice is like a weight on my shoulders.]

3   Describe what’s behind the label

Write a description that sits behind the label – probably one sentence that turns the generalisation into something very specific. The purpose of this step is to take a little ‘heat’ out of the label.

[for example ... I was given life and raised by Mum and Dad and they live in England.]

4   Expectations

Write down the expectations represented by that label – either those you place on yourself or those you hear from other people. Expectations might start with ‘ A xxxx should …. ‘.

[for example ... A son should visit his parents every week, talk to them every day, take care of them when they get sick and old, love and respect them whatever they say or do, listen to their advice and obey them all the time.]

5   What you really do

Write down a description of what you actually do in relation to the expectations in step 4. It’s important to be factual and not judgemental.

[for example ... since the start of the year I spent 8 days with my parents, spoke on the phone twice a month, visited Dad three times when he was in hospital, feel warmth and love for both of them most of the time, listen to their advice and make my own decisions ...]

6   How you react and what it tells you

Notice if any of the specific statements in step 5 trigger any feelings or reactions. What do those reactions tell you about your deeper needs or values?

[for example ... I feel sad reading 'spoke on the phone twice a month'. Need and value contact, love, sharing.]

7   Action

Do you choose now to do anything differently? Has anything changed for you?

[for example ... I feel softer and more freedom in relation to my parents. I would like to have more contact with them. I intend to speak with them on the phone every week.]

I’d enjoy hearing any experiences from anyone trying out this exercise? Was it helpful? Did it give any insights?

Nonviolent Communication (NVC)

I’m a huge fan of this method that I first came across in 2001. I was at a conference in the United Kingdom and Marshall Rosenberg, the developer of the approach, was a keynote speaker. As it was a keynote I didn’t pay too much attention to the title of the session and, if I had, then I probably would have been discouraged by the name ‘Nonviolent Communication’. To my mind, it’s not too appealing. Since then I’ve been trying to find a better name for it, and failed to find one that better describes it. I guess Marshall knew what he was he doing, after all!

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It’s probably best known in conflict resolution, having ‘seen action’ in many of the war and conflict zones of the last 30 years or so. It’s also widely known in the education world where there are many schools founded on the principles of the method (sometimes known as ‘Giraffe Schools’). As it’s become better known over the years, I’ve come across it in businesses, government administrations, peace organisations, communities and families.

Of all the different approaches and methods I’ve learned about, this one inspired me more than most. It got me interested in nonviolence, spirituality, social change and many other things. So much so I decided to not only use it in my day to day life, but also to run workshops in it. Since then it’s made a huge difference to the quality of my relationships, the way I relate to my children, my work and life in general. Plus I’ve met many wonderful people through my involvement in it. What more could I ask for?

NVC in a ‘nutshell’!

NVC works with the paradox that, as a human being, I’m the same as every one else and I’m uniquely different. NVC helps me focus on what connects me to everyone else whilst acknowledging my individuality. It offers a view of the world where similarities and connections are equally important to differences.

Purpose and aim

It’s purpose is to care for everyone’s needs equally and to find peaceful ways of getting our needs met. It works on the obvious (but often difficult) idea that I’m more likely to get my needs met when I have mutual understanding and respect with those around me. It develops the two key skills of honest expression and empathic listening.

Method

There are four areas of focus:

  1. OBSERVATION - making distinctions between what is actually happening versus my interpretation. It’s based on the idea that when I judge, evaluate, criticise or blame (or respond if I hear that from you) then it makes it harder to get the mutual respect and understanding I’m looking for.
  2. FEELINGS - taking responsibility for my feelings and emotions and seeing them as important signals that something is going on inside me (needs). I don’t give my power away by imagining that I’m causing your feelings or that you are causing mine.
  3. NEEDS - discovering the essence alive in me and in you. ‘Needs’ is the set of values (or forces) defining us as human beings. They are our point of connection and I have many ways to meet my needs (‘strategies’). The more attached I am to strategies, the more conflict I’m likely to generate.
  4. REQUESTS - clearly asking for what will meet my current needs without use of threats, rewards, guilt, manipulation or any form of coercion.

Further resources

If you want to find out more about the method or the organisations promoting it, you might want to look at the following:

  • Center for Nonviolent Communication -- website