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Reward! Wanted dead or alive

We seem to have built a world where reward in the form of  money, position, compliments and promises is an integral part of how we operate.  We reward our children for doing what we expect, employees for doing their work and the ultimate reward for living a ‘good’ life, apparently, is a place in heaven. It is so much engrained that we rarely take the time to consider if there’s any other way.

The problem with reward

Actually there are several problems, as I see it.

1   It works … up to a point

As a tool for manipulation or coercion it’s highly effective and based on a fairly primitive view of how we are as human beings. If it didn’t work I doubt it would be so common and it’s clear many people (me included!) do things to get rewarded and avoid punishment.

Just because something works doesn’t mean it’s the best way to get things done.

Once upon a time ships were powered by slaves, the Earth was flat and humans were sacrificed to appease the gods. Times change, we learn new things and gain new understanding about how the world works – including how we ‘work’.

I think it has become pretty well understood that reward works in the short term and to get aims met, rather than a more holistic motivation.

Once the reward is earned there’s no longer any forward movement and the system needs to keep feeding itself. There’s no longer term motivation and neither the means nor the goals have to be useful, meaningful or have value.

2   Fear (and greed)

Reward goes hand in hand with punishment. The two are inseparable because, even where no punishment is threatened, the failure to get a reward is a punishment in itself.

And reward often uses greed to get things done and punishment uses fear.

These aren’t the most endearing of human traits! And they reinforce the ‘ends justify the means’ approach to getting things done.

3    Power over

The whole concept sets up a reward bestower who has power over the receiver.

Bestowers of rewards include parents, teachers, employers and the ultimate bestower, God (at least as God is taught in some doctrines). Anywhere you find ‘authority’, you will almost certainly find reward and punishment operating. It is one of the tools that those in positions of authority use to keep themselves there. And in most cases it’s combined with superior power – either physical, emotional or moral.

I have 2 concerns about this.

  • whenever I respond to reward (or punishment) I give away my power to an authority figure. I stop taking responsibility and I expect to be looked after.
  • while I’m a great believer in humankind, I also realise not one of us is perfect and power has a nasty habit of becoming abused and misused.

Is there another way?

Do you believe that if rewards are taken away as a motivating tool, things would still get done?

Well, I doubt that everything you do is motivated by seeking gain or avoiding punishment. I do many things willingly, even joyfully without any external influences. Probably most of what I do, and most of the things I truly enjoy, I do because I want to and not because I want to be given something as a result.

I believe motivation comes from inside. It comes when my needs are being taken care of, when my life and the lives of others are being enriched in some way – not from the reward but from the act itself.

For example, I prepare food and wash up because I enjoy feeding myself and I enjoy cleanliness and order. I write because it gives me a sense of purpose and interaction with you. I run workshops because I enjoying sharing, learning and the community this brings me. I could go on …

The ‘reward’ (if I can call it that) is through meeting these various needs and from the activity itself. I don’t rely on anyone ‘giving’ me or ‘awarding’ me anything. If I receive money or praise then I take that as feedback I’ve done something that others have enjoyed.

This kind of motivation comes when I’m in touch with my inner drivers, my needs, my values. I don’t need external reward and I’m not putting my power in the hands of others.

And when I’m connected to this internal power of my own, I never want to use reward or punishment to get others to do what I want them to do.

Not at home, not at work and not anywhere.

Heart of business

‘Business bashing’ seems to be a common pastime with corporations getting the blame for everything from pollution, climate change, destruction of the natural world through to waging and maintaining war. In short, just about all the ills of the world are apparently on the hands of big business.

Is business really that powerful and that destructive?

It’s driven many of the rapid advances in our standard of living over the last few hundred years. So yes, it is powerful! These advances (mainly enjoyed by the minority of the world’s population) have come with many, unpleasant side effects. So, yes, it is also destructive.

Wouldn’t it be wonderful if the power of business could be harnessed in a different way? A way that doesn’t extract such a high price from the majority of mankind and from our planet?

Behind every business …

Blaming business doesn’t really get to the core of the problem as it’s a convenient facade to hide behind.

Much of the complexity of the business world is nothing more than smoke and mirrors hiding a way of organising people (sometimes very large numbers) to do together, more than they can do on their own. It’s a way of bringing people together to create value, and, through the market economy, pass that value on – which was made a whole lot easier with the invention of money.

Isn’t that what it ultimately boils down to?

All the time we’re pointing the finger at ‘corporations’, we’re not talking to the people behind the face of the the corporation. Business is people – always was and always will be.

‘Business’ itself doesn’t do anything – people do. Many may have a legal identity of their own, but they have no life of their own – people do. Organisations don’t make decisions, that’s what people do. And businesses don’t wage war, rape the environment and pollute the planet. PEOPLE do!

I’m convinced that these are not bad people and they are not deliberately wreaking havoc and destruction on the world. In the many years I spent in large corporations, I don’t remember ever meeting someone who was hell bent on devastation or intent on causing pain and suffering.

What I did notice were three things that I believe contribute to some people apparently not caring about the world.

1   Leaving your heart at home

A few days ago I was sitting behind two businessmen on a train. I really wasn’t eavesdropping, they were talking loud enough for everyone to hear who chose to. I don’t know exactly what they did or what their responsibility was but they were talking about problems with one of their businesses caused by the economic squeeze.  They could have been venture capitalists, or something like that. Before anyone writes to tell me that they couldn’t have been venture capitalists because of x, y and z … I’ll just say that I have little idea what a venture capitalist does, it just sounded good.

“It’s not a problem. I’ll just tell the 4 of them they don’t have jobs any more,” said one.

What struck me most, was that he laughed as he said this. It could have been nervous laughter, but from the way the two of them were talking it didn’t seem like it. In any case, his tone was light and cheerful. Business as usual.

How can someone talk so lightly, even with amusement, about telling someone they no longer have a job?

There seems to be unwritten rule that when we walk into the workplace, we are expected to leave the majority of our emotional world at home – especially that part connected with compassion. Typically we’re employed for our bodies or minds, but rarely for our hearts.

The man on the train had clearly left his heart somewhere.

2    Fear

Despite all the talk about empowerment and employee ownership, most business remains firmly autocratic,  hierarchical and strangely resistant to democracy. In my experience few bosses deliberately use fear to get things done. There are some around, but they really don’t need to.

Fear is built into the structure of most organisations.

Most people I talk to are not motivated to work solely for money or position (a rare few are) but they do value the sense of security they have from a ’steady job’. It takes a lot of courage to disobey, disagree with or even speak your mind to your boss when you don’t like how things are going. If that applies to the small things, then it’s even harder to speak up against the corporation you work for.

It’s easy to say, “If you don’t like what your company does, then leave” – but for many people, while clearly a choice, that’s a frightening step.

Fear steps in.

On a day to day basis, the boss influences and decides promotions, pay increases and many other things. The boss can punish and can reward and whenever those two appear, fear is not far away. Fear of getting punished, fear of not getting rewarded.

Fear is built into business as a tool to get things done.

Would fear be needed if everything we did in the name of business made the world a better place?

3   Distracted from purpose

I think business has simply got off track.

There are many reasons why it’s happened. The dominance of the financial systems lead to short term focus on what’s easily measurable (profit, share prices etc). Intense competition in many areas of business require hard, aggressive tactics to maintain market position – and hard, aggressive tactics are rarely high in the compassion stakes.

There are surely plenty of reasons why business has generally lost sight of its purpose. It is there, just hidden under surplus layers of commerce and an obsession with short term gain.

We’ve forgotten that behind all business is an intention to create value and serve life.

And we’re all part of it in some way. Whether you work in a business or just buy stuff from business you can make a difference.

Be clear on purpose, carry your heart with you always and act out of love, not fear.

Falling In Love Does Not Make You Telepathic

I’m not telepathic, I never have been and I doubt I ever will. I’m not ruling out the possibility entirely, as evolution (or the Creator, if you prefer that explanation) has worked wonders so far … but I’m not going to bet any money on it.

There are times though, when I tend to treat people as if they do have the power to read my mind, especially in my intimate relationships.

I have noticed that sometimes I hope and wait for, in this case my wife, to  notice I want something. It could be as simple as a hug, a small attention or maybe just a smile and a kind word.

I expect her to know what I want and if she doesn’t, then I have a few choice punishments up my sleeve such as the ‘frosty-silent’ treatment or the ‘hurt-Ian’ tone of voice.

She probably thinks I’m just in one of my bad moods and fails to realise (again!) that I’m expecting her to use her finely developed skill of telepathy to read my mind.

Love = Telepathy

The reality is I’m equating love with telepathic skills. The unspoken message is:

I shouldn’t have to tell you. If you really loved me, you would KNOW I want a hug right now !!

She’s my wife, after all. Didn’t she get some brainwave make-over the moment she said, “I do” enabling her to read my every wish?

No?

What was the point in getting married, then?

Of course, it’s quite ridiculous, but how many arguments, fights or violence start from this misguided premise?

Empathy is not telepathy

In some stages of a relationship it seems we’re so much in tune we can almost read each other’s minds.

I think it’s possible to build this quality into a relationship, if we allow it and pursue it. It means to become so connected, so open to another human being that we are able to read each other. It’s not telepathy but a quality of mutual empathy and understanding that joins us beyond the superficial.

Certainly I’ve experienced this very intensely in the early stages of a relationship when I’m so open, so trusting that I can reveal anything. I can express my deepest, darkest thoughts and experiences without fear.

It almost seems like telepathy.

But it’s not.

And yet somehow we still hope.

Getting used to each other

I’ve noticed a tendency in myself (and others) to believe that when I’ve known someone for a long time, that I know all about them. When I get used to someone there’s a risk I start making assumptions about them and develop habits and patterns. I stop experiencing them as a constantly flowing, ever changing creature.

I was recently working with a group of couples and one exercise I did was to get them to sit in front of their partner and look at each other for about 15 minutes while I guided their attention in a similar way as I described in ‘Do we REALLY see people‘.

One couple had been married for many years and for them it was an important exercise.

They had simply stopped seeing each other.

They were so used to each other, had known each other for so long they just didn’t notice the depth in the other any longer. That depth was still there and all it took to find it was a few minutes of looking for it.

Telepathy would probably ruin relationships!

While I think that real telepathy might solve some problems, I suspect it would make things worse most of the time.

Can you imagine if other people, especially those close to you, were able to read your every thought?

When thoughts are in my own head I can at least exercise a certain amount of discretion. I can choose which to believe, choose the ones to turn into words – and choose the words I use. Most of what comes out of my mouth has undergone extensive editing and self censorship from the original thought.

Trust me, it’s necessary!

For example, I just got up to prepare some food and my wife moved from the floor where she’d been working, and took my place on the comfortable sofa. Yes, the floor was her choice and no, I do not force her to sit there.

Where was I?

Oh yes, I poked my head around the corner and saw her spread across the sofa (in MY place!) and her papers spread across the remainder leaving no space for me!

This is not a big deal, but the thought that flashed through my head?

That’s it. I’ve had enough of this relationship. I’m leaving.

As long as that thought stays in my head I can see how crazy it is, laugh at it and peacefully press ‘delete’. There it goes to my internal waste basket and joins all the other crazy flashes of so-called ‘thought’ that pass through my brain.

Now, just imagine Mona was able to read all my thoughts. Without the same filters and censorship I have for my own thoughts, I could have a disaster on my hands.

On reflection I’m feeling extremely grateful that we have a regular, non-telepathic relationship.

I just need to learn to ask when I want a hug.

In Search Of Value

As a kid I was fascinated with a weekly radio show called Desert Island Discs where a guest was invited to select 8 pieces of music to have with them if they were stranded on a desert island. They could add one luxury item and one book, excluding the Bible and the complete works of Shakespeare (which apparently all desert islands already have).

The idea of choosing from the vast array available (in this case music) somehow appealed to me. How to condense all those bits of music I love into a list of only 8? To say nothing of the greater challenge of picking one luxury! The idea stuck, and I find myself regularly compiling Top 10 lists – albums, films, books and, more recently, blogs (no! I’m not going to name them!). It has a practical use too. What better way to get to know someone when in the early stages of a relationship than exchanging Top 10 lists?

Desert Island Disc Game

In the spirit of Desert Island Discs I have a short game for you.

Part 1 Imagine that everything of value to you was about to suddenly disappear. You can select 3 possessions to save from the disaster … write them down before reading more.

What was on your list?

House? Car? Computer? iPod/iPhone? Jewellery? Maybe there were some things that can’t be replaced because of some emotional attachment? Childhood teddy bear? Letter from a lover? Gift made specially for you? Picture drawn by one of your kids? Photograph?

Part 2 Now imagine that everything and everyone of value was about to disappear. You can still save three of them in total, either things and/or people. You don’t have to write them down, but if you do, just make sure it doesn’t fall into the wrong hands!

Tough game?

How many objects were on your second list? I’ll stick my neck out and venture a guess that, for 99% of you, there were 3 people on the list and not one object. It’s possible you didn’t do Part 2 because the thought of choosing 3 people to save was just too hard, painful or seemed pointless.

To the other 1%  … I just don’t know what to say to you. Sorry!

What is value?

My own definition is that something has ‘value’ to me when it contributes to my well-being or serves my life in some way. When something sustains me (food, water, air, warmth) it has value. When something meets my ‘higher level’ needs (care, love, companionship, belonging, growth, meaning, beauty, freedom etc.) it has value.

Objects contribute to my life in limited ways and are mainly luxuries, rarely giving me the essentials of life beyond what I need to survive. People, on the other hand, contribute to my life in a far richer, deeper and more flexible way. People adapt to the moment and respond to the ever changing ebb and flow of what I need for my well- being. The people in my life will always have greater value than any inanimate object.

Turning it around, I’m also constantly searching for where I can best contribute to the lives of the people around me. I don’t always succeed but this is where my own value lies as a human being.

How is this reflected in our society? Do we collectively treat people as more valuable than objects?

Value in society

When I walk down the high street, open a magazine, surf the internet or turn on the TV I get a very different picture of how we collectively view value. In our society, it seems to me that value is associated with a number and a unit of currency. The higher the number, the more ‘value’ it has. Bigger numbers get attached to well known brands, objects that are bigger, faster, newer, sleeker or shinier, things with lots of buttons and flashing lights or things to make you look more like a supermodel or top athlete. We’re always on the look out for a ‘bargain’, which translated, means handing over a smaller number than the number printed on the packaging.

I think the great confidence trick of the 20th century was to persuade us that value is quantitative not qualitative – that it can largely be measured by a number. We’ve allowed ourselves to be seduced into thinking we need certain things to be full and complete human beings. We’ve developed the habit of buying stuff without deeply questioning how those things contribute to our well-being. We’ve accepted that we have to chase money to allow us to buy all this stuff and then get trapped in the ‘rat race’ to maintain it. We’re brought up to believe that the price we pay for our lifestyle is substantial time away from our families and friends working for the very businesses that are driving all this.

I’m not anti-materialism at all. Many of the things around me contribute to my life. They make it easier, allow me to connect and travel across great distances, bring beauty and functionality to my life and some are plain fun. I just despair that we’ve got all mixed up as a society and lost sight of what is essential, important and valuable.

Money and business are the root of all …

In fact, I don’t think money is the root at all. Money’s just a number, a tool. How could it possibly be responsible for anything? I have no doubt the idea of money is one of mankind’s great inventions. It’s enabled us to transform our world through the infinite exchangeability of goods and services. It’s impossible to imagine how we could function effectively without it. Barter trade? I don’t think so!

I don’t think business is the root either. It’s a superb way to organise ourselves to do things we couldn’t possibly do on our own. The Corporate World, harnessing our personal capacities, utilising money, harvesting the Earth’s resources and competing in the market economy, has made huge advancements in so many areas of our lives.

Where did it get off track?

We’ve turned money and business, two of the greatest means invented, into ends in themselves. We’ve got lost by acting as though the purpose of business is to make profit and forgotten that it’s true purpose is to serve life and enhance our well-being. We’ve got greedy and unbalanced in a search for profit and lost sight of the search for value.

Ask any employee who they work for and they’ll have no problem giving you the name of the company and probably what it does. Try telling them instead that the company works for them and serves them. Try telling them it’s purpose is not to make money but to enhance the well-being of mankind. What reaction do you get?

How to move to a value centred society

I honestly have no idea what a value centred society would look like. I do know that people will be valued above objects, that we’ll measure value qualitatively as well as quantitatively. I do know that I’ll feel proud to be part of such a society and willing to give much more of myself to its advancement.

I’m clear I can’t change the world, not overnight anyway. And probably not single-handedly, no matter how much I’d like to believe so! There are some steps I can take in my day to day life.

In the search for receiving value

  • Pay constant attention to my well-being by noticing the signals given by my thoughts, my feelings, my body, my intuition.
  • Develop a range of possibilities to meet my needs as they arise and making conscious choices what to do about it
  • Look after those relationships that are important to me
  • Use money as an enabler, a means of exchange to help manage the complexity of choice
  • Use money as feedback when my life has been served
  • Shield myself from the mass media
  • Look after myself from an energy of care and love rather than fear.

In the search for giving value

  • Constantly ask myself how what I’m doing is adding value, and to whom?
  • Seek and listen to feedback (for example, if you have any reactions to this article please consider leaving a comment, recommending it to friends, giving me money – directly or indirectly is fine :-) )
  • Encourage others to get clarity for themselves about these things
  • Share my experiences, methods and skills that can make a difference.

For society to rediscover what we know about value on an individual level, enough of us need to rediscover it for ourselves. We can change how we use money, change what we pursue, recognise the value in people and not allow ourselves to be fooled that objects and money are more important than human beings.

This article is my contribution to a group writing project initiated by Jeremy Day at Insight Writer on the topic of ‘Creating Value’. See the complete list of articles here.

The Big Issue – changing to ‘yes’

I’m often surprised by how small things can be those making the greatest difference to our lives.

A few days ago I saw Jim Carrey’s latest film, ‘Yes Man’ while on a trip to Oxford in the UK. The main character is a compulsive ‘No-man’. He says ‘No’ to invitations, to loan applications (he works in a bank which I found ironically topical) and he says ‘No’ to beggars on the street. After a self-help seminar he agrees to become a ‘Yes-man’ and agree to everything instead. Once he starts saying ‘Yes’, his life, of course, turns around and he begins enjoying himself again.

It wasn’t an original or memorable film and I was disturbed in one scene by the behaviour towards a muslim woman. Putting that to one side, I found the central premise of saying ‘YES’ to life very appealing.

The following day I passed a homeless guy selling ‘The Big Issue’. For those who’ve not heard of it, I’ll digress for a moment:

“The Big Issue was set up in 1991 to provide homeless and vulnerably housed people with the opportunity to earn a legitimate income. … Big Issue vendors buy the magazine for £0.70 and sell it for £1.50, keeping the £0.80 per copy.”

Not only is it a very worthy idea, the magazine itself is well written and entertaining. What’s not to like about it?

As I was saying, I passed this guy standing on the cold Oxford street holding copies of the magazine.

“Big Issue, sir?” he asked.

I turned my head to look him in the eye (I like to show respect to everyone) and heard an automatic response leave my lips.

“No, thank you,” and I walked on, quickening my step a little.

A few metres on I stopped in my tracks, Jim Carrey’s face flashing in front of me. Normally I’d be very worried about that but it reminded me that every request I’m offered is a chance to say ‘Yes’. Agreeing to buy the magazine might appear to be only a small opportunity but I can’t see into the future, so I really have no way of knowing. What might appear to be small now may turn into something bigger tomorrow.

I turned round and walked back to the homeless guy who was now hopping from one foot to the other in an attempt to keep warm.

“I changed my mind,” I said, handing over a £2.00 coin, not wanting any change.

“Thank you!” said the young man, clearly delighted. I felt he really meant it.“That’s only the second I’ve sold all day. Many thanks.”

It was a small amount of money for me and I have no idea what that gesture meant for this fellow human being. I don’t know who he was, what he used that money for or why he was on the street. I don’t even know if I made any difference at all to his life.

What I do know is that I felt great.  Not about the money or the magazine, but about the shift from ‘No’ to ‘Yes’. My initial ‘No’ was a closing down, a retreat from another human being. It was a rejection of an honest request and I was a little smaller as a result of that ‘No’, and so was the homeless guy.

When I turned it into ‘Yes’ I opened up, I both gave and received. I made a brief connection with another soul and I made a difference. The size of the difference is unimportant because I was a little bigger as a result of that ‘Yes’ … and so was the homeless guy.

Jim – you are always welcome to remind me to say ‘Yes’ to life. Just next time could you whisper in my ear? Your face flashing in front of me is a bit scary!